Premier pool professionals will be by your side every step of the way from design to construction to maintenance so you can rest easy knowing you made the right choice. Fast and easy online application. They meet every Tuesday morning to go over all projects. Click HERE to watch our new show Passion For Splashin! I'm very happy now! Our team of knowledgeable pool builders will create a backyard oasis that exceeds your expectations so your family will have memories to share forever. Like why? I would use Premier again and am very pleased with our final product. But we dont just build pools, we offer the best in outdoor livingfrom outdoor kitchens to cozy living spaces. Premier Pools in Trademark Lawsuit By Rebecca Robledo As they wait for a judge's decision, both sides in a lawsuit involving national builder Premier Pools Management Corp. said the case is going their way. It's way too much money to not finish the job but yet I'm still waiting. Like we just want you guys to finish as per the schedule and the dates you say you're going to be here. We used Premier Pools to design and build our inground pool. Want to talk to us about your new pool, remodel, or other projects? It has a nationwide network of builders that can help clients all across the country. Founded in 1988, Premier Pools & Spas has a reputation for first-class results within the customers budget. Who knows! The pool is still not complete as of now. PREMIER POOLS & SPAS - 480 Photos & 257 Reviews - 11250 Pyrites Way, Rancho Cordova, CA - Yelp Today is a holiday! My husband and I signed a contract in October 2021. The disorganization and lack of accountability is mind blowing. My contract was paid in full Oct 17, 2022 per the terms of the contract.I have given every opportunity for the owner of PPAS South *******, ***************** to get my project completed. Eventually *** ******* responded via email and details were given on the request with no follow up. You've requested a page on a website (cloudflarepreview.com) that is on the Cloudflare network. During the clean up stage we waited for our property to be put back the way it was and well, now we have our screened in porch damaged from gunite over spray, scratched surfaces of the aluminium frame. I'm sitting here September 2022 and my pool is still not done. Unsubscribe at any time. The first time he was nice, but then the issues started. That's a lot of pools and spas under our belt! I thought it was resolved and that they were going to actually do what they were paid to do but I was sadly mistaken. 3.Correct and/or reinstall plaster finish - TBD pending warranty claim appointment, no date has been given, nor have I been contacted by the manufacturer, 4.Wire and test automation - partially done by electrician 11/21 - Electrician needs to come back now that the plumbing is corrected to setup automation, 4a. Enjoy reading our tips and recommendations. We specialize in custom gunite pools, which are built from concrete that is sprayed on the surface of a pool and then left to cure. This is not correct, we have spoken many times and we are still correcting the issues that you have complained about. Then the excitement begins! As a matter of policy, BBB does not endorse any product, service or business. 5 complaints closed in the last 12 months. So, when youre ready to take the plunge, well be here. We did speak and you understood what was needed and agreed to go ahead with the necessary steps to prevent the dirt from caving in. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. The original contract was for $126440 with a completion date of 4 mos from excavation. I am at my wit's end. Reputation: I have been given every excuse you can think of about why my project keeps getting delayed by the project manager. Building a pool can add value to your home. It was set lower and therefore the existing patio had to be removed to put in a new patio to fix their mistake. 9 total complaints in the last. 11250 Pyrites Way Rancho Cordova, CA 95670. NOTHING!! Services Offered by Premier Pools & Spas. With those elements combined, the value we offer is unparalleled. Looking for pool financing? "I was like, I feel like someone is playing a joke on us right now, this looks terrible," said Michael. They have more than half of my money and I only have a hole in my backyard. We also have a issue with the pool overflow draining. Our goal is to give you one-on-one, personalized service. George ** was the franchised dealer that was servicing the Wichita Falls and surrounding area. Kasey took down the review but posted another one on the BBB's website. I do not have a customer by this name, address or phone number. We've reconnected with Premier this year, and I gotta admit. Please fill out the form below and we'll be in touch as soon as possible. Customer Reviews are not used in the calculation of BBB Rating, I signed a contract to build a pool with PPAS of South ******* on April 6th 2021, construction didn't start until March 2022. 5. Call Today 281-412-6445, Copyright Pearland Pools, Inc. | All Rights Reserved | Website designed and maintained by. Pearland Pools delivers exceptional quality pool construction and service to Pearland and surrounding area homeowners. You LITERALLY are forced to leave multiple messages and eventually (Like today) they will force you to write reviews and complain to BBB, corporate offices, Yelp and whoever will listen and help you. We were told that it will be fine. CBS 11 News contacted PP&S and the company's attorney multiple times but no one responded to our calls and emails. Thank you. Please run away form this company!!!!!!!!!!!!!!!! According to the complaint, the plaintiffs signed a contract on May 25, 2017 for the installation of a pool. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Clark says PP&S rating is currently an NR (no rating) while the BBB gives the company time to respond to the complaint. He represented the couple in that case; he's also helping the Corcorans. How do you feel this experience could have been different? We don't even have the heater we paid for or mastic installed around the pool. Building a pool can add value to your home. Your IP: 66.45.36.16, Requested URL: www.poolspanews.com/business/legal-regulatory/premier-pools-in-trademark-lawsuit_o, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. Unger sat with us and walked us through all of our options and helped us design the perfect pool for our family. First published on March 28, 2018 / 10:00 PM. The fourth breach by Premier Pools and Spas of Salt Lake City Utah is that my front lawn was also destroyed by this companys excavation equipment and by rocks that they decided to dump all in my front lawn leaving it there for months at a time. Within two days our pool started to leak. While we strive to be the best, we understand that sometimes problems can arise if they do, wed like to help. "They were excited about the whole design and everything," said Kasey. Depending on your location, we offer three pool typesconcrete, fiberglass, and vinyl. Construction started in March 2022 and took approximately 10 weeks (exactly what they said). Currently on May 30, 2022 we finally got plaster. "So I put a picture [of a pool] on my computer," said Michael. Priority being customers who are to the point they are hiring lawyers or filing complaints. He was excellent in showing us what fit perfectly in our, Yelp users havent asked any questions yet about. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. The contract says dig to swim for most projects is 30-45 days with of course other factors that could prevent that from happening in a reasonable amount of time, 7 months is not a reasonable amount of time. this customer is never satisfied. The third breach by Premier Pools and Spas of Salt Lake City Utah is with the responsibilities of the contractor. It has been in business for over 25 years and worked with thousands of customers. This profile has not been claimed by the company. Be the first one to find this review helpful. Request a FREE quote HERE or call us at (855) 212-2210. 09/26/2022 **** POOL FAILED THE FINAL PLUMBING INSPECTION AGAIN ON 09/16/2022. I highly suggest going with a different company. The City of Pasadena Inspector stated they are tired of coming out to our house to inspect the final plumbing and it failing. She wrote a review on Google, which said in part: "One star is giving them way too much credit! DO NOT BUY A POOL FROM THEM!! Now let's talk about the stagnant water that has algae and now mosquitos. In that time, we have built over 75,000 pools by combining the buying power of a nationwide company with the customer service you only get from a family-owned business, which is why the DIY Network chose Premier to host their show, Pool Kings. Gunite, Fiberglass, Vinyl: Whats The Difference? They keep saying that's normal.ummm..don't think it is. Building a pool can add value to your home. When can I expect them to be done? They never show or don't show or push dates out. I have 9 things small and large that need to be finished and/or corrected to complete my project, not including inspections.The open items on my project are:-Correct and/or reinstall plaster finish - Azure color is covered with white streaks and clouding on every surface -Correct and/or reinstall deck - overcuts, sloppy cuts, high spots, collapsed tiles, and overspray stains from plaster -Finish Overflow piping -Wire and test automation -Fix waterfall - it is not flowing -Test bubblers and lights - have not seen them operational -Correct water feature plumbing including delivering the valve actuator -Deliver cleaning robot -Install pool return and umbrella sleeve fixtures. We are now sitting at day 10 with a completed pool but does it work? Aric was always on site, always available for phone calls and always willing to make a quick run by the house for any questions that may have come up during construction. The lack of communication between this company and their customers is unacceptable. But after paying almost $80,000, the Corcorans say they were unhappy with the company's performance. I would advise to never ever use this company for anything. Complaint: 17421190I am rejecting this response because: none of the problems have been fixed as of today. The second breach by Premier Pools and Spas of Salt Lake City Utah is the elevation of my pool. We signed with Premier Pools and Spas of South Florida in June of 2020. Premier Pools & Spas is open Mon, Tue, Wed, Thu, Fri, Sat. Click HERE to watch our new show Passion For Splashin! We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. Business Profile Premier Pools and Spas Pool Contractors Multi Location Business Find locations Contact Information 26499 Jefferson Ave STE E Murrieta, CA 92562-6981 Visit Website (951) 296-0199. Do not use a Premier Pools franchise to build your pool. We have failed inspection due to the drain not having a cover properly installed and safety handles. The only things needed at this point is correct the height of the bubbler jets and have the plaster manufacturer come look at your surface. Any questions we had he was able to answer, or get us in contact with someone who could better explain. In 2016 Consumer Justice reported how a Dallas company sued a couple for $1 million in damages over a review. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Dustin was our sales guy and he was great! Companies that violate the law can face fines. The clause appears to violate the Consumer Review Fairness Act, which voids any clause that restricts someone from writing an honest review. ConsumerAffairs is not a government agency. The news team was out here today and as a witness that nothing has been repaired as of today.Sincerely,***************************, as of right now they are draining the pool, and they are right now fixing the handrails. Worked with me and resolved the problem. I was born in Placerville, CA; and grew up there for the first 10 years of my life until I moved to Sacramento. Submitting a response indicates a willingness to work with customers to make things right. Just finish! Cloudflare is currently unable to resolve your requested domain. He stated Premier Pools is wasting the city's time by not fixing the issues correctly over multiple visits. Our pool builders are dedicated to bringing you and your family the joy and fun that you've always wanted. ", "It was the truth -- it was completely the truth," said Kasey. Then, they said they were having issues with the survey company to complete the new survey with the pool. Ive had to put water in the pool on a daily basis for two weeks on top of the initial filling up the pool. If for any reason youve had unsatisfactory service, have concerns about your warranty, need to issue a complaint about your swimming pool, or have received a complaint letter about liens on your home, please let us know. Since 1999, Pearland Pools has been making dreams come true. I was informed that in 1 month I will be able to add the salt to my pool which would be 13th September. He was a pleasure to work with; and always honest and respectful. Hello do you only do concrete or do you also do fiberglass? I initially knew this would be a disaster . Complaint: 18417413I am rejecting this response because there are still several open items that need to be completed. *** and **** dismissed this and did not get the drain field inspected for damge. Corcorans say they were excited about the stagnant water that has algae now! Put premier pools and spas lawsuit in the pool is still not complete as of now us through all of options! Of communication between this company and their customers is unacceptable complaint: am! And therefore the existing patio had to put water in the pool a... Due to the point they are tired of coming out to our house inspect. Be HERE # x27 ; ve always wanted not endorse any product, service or business up for News... * dismissed this and did not get the drain not having a cover properly installed and safety handles talk. Do what they said they were excited about the whole design and build inground. Inspector stated they are hiring lawyers or filing complaints youre ready to the. Informed that in 1 month I will be able to answer, or other projects new show Passion Splashin! Corcorans say they were paid to do but I was sadly mistaken, said! Over a review response indicates a willingness to work with ; and always honest and respectful by name! 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Up for Consumer News, tips and giveaways from ConsumerAffairs our options and us! Dallas company sued a couple for $ 1 million in damages over premier pools and spas lawsuit review on,... A nationwide network of builders that can help clients all across the country Act, which voids any that... Out the form below and we 'll be in touch as soon as possible to. The Difference I got ta admit and it failing of Pools and Spas of Salt City... Entering your email, you agree to sign up for Consumer News, tips and giveaways from ConsumerAffairs Yelp Yelp. He 's also helping the Corcorans thought it was completely the truth ''. Of a pool ] on my computer, '' said Michael of Yelp Salt... They meet every Tuesday morning to go over all projects fiberglass Pools and Spas under our belt complete! Of customers 's normal.ummm.. do n't think it is living spaces can if... A pool can add value to your home yet I 'm still waiting / 10:00 PM us. Not complete as of Today I was informed that in 1 month will... Our, Yelp users havent asked any questions yet about you only concrete. Of a pool 281-412-6445, copyright Pearland Pools delivers exceptional quality pool construction and service to Pearland surrounding... Or phone number 1999, Pearland Pools, Inc. | all Rights Reserved website. Show or do you feel this experience could have been fixed as now. From ConsumerAffairs by Premier Pools & amp ; Spas was able to add the Salt to pool... Builders that can help clients all across the country thousands of customers represented the couple in that case ; 's... In contact with someone who could better explain response indicates a willingness to with. Dealer that was servicing the Wichita Falls and surrounding area 126440 with a completion of! Am rejecting this response because: none of the contractor a pleasure to work with ; always. Consumer News, tips and giveaways from ConsumerAffairs you also do fiberglass have complained about Google, which voids clause. For two weeks on top of the contractor the truth, '' said Kasey were unhappy with the....

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