It shows your trips, journeys, top ups and adjustments, so you can keep track of your spend, check you paid the correct fare and use the statement for tracking business travel for tax purposes.. If you are unsure then please check the date that is on the back of your card next to "Funds Expiry". In most areas you can hail buses from dedicated bus stops, but in some rural areas bus stops may not be signposted and you will need to contact the local operator to find out where buses pick up and drop off passengers. The regional seniors travel card was a 2019 election commitment by the NSW Government. More than 100,000 seniors have signed up for the Regional Seniors Travel Card putting extra cash in the pockets of seniors across NSW. 0000004731 00000 n Eligible seniors, pensioners and concession card holders are entitled to: Pensioner Travel Vouchers are available for: For more information about NSW TrainLink fares, bookings, and terms and conditions of travel, visittransportnsw.info/regional. Save my name, email, and website in this browser for the next time I comment. The expiry date is available on the front of yourcard. The regional seniors travel card has been restricted for use at certain retailers and for certain services based on their merchant category code. NSW TrainLink run train and coach services between more than 365 regional and remote destinations across NSW, and across the borders into Victoria, Queensland and the ACT. Travel in regional NSW for seniors, pensioners and concessions, regional bus fares and the Regional Excursion Daily ticket, half-price fares for individual bus trips, $2.50 unlimited daily travel with a Regional Excursion Daily ticket, 50% off ordinary Adult peak season Economy and First Class fares, $2.50 unlimited daily travel on Regional train and coach services with a pre-booked, NSW and ACT Pensioner Concession Card holders, NSW War Widow/er Transport Concession Card holders, Enter your departure location, destination and travel date/time, then select Go to see all available trip options, Refine your results by choosing Options then select Accessible services only, print out your trip plan or share it with someone via a link, be notified about planned travel disruptions. Treasurer Dominic Perrottet said the extension and expansion of the Regional Seniors Travel Card is part of several cost saving measures aimed at seniors in the upcoming State Budget. 0000006274 00000 n I have a Seniors Card and am 83. More information is available at www.service.nsw.gov.au. All Regional coaches are air-conditioned and offer allocated Economy seating, large windows, reclining seats with headrests and lap sash seatbelts.NSW TrainLink fares and bookings. Travel to and from Sydney Airport. 218 23 Applications for 2023 (Year 4) open on 23 January 2023 and close on 30November 2023. be receiving support from either Services Australiaor the Department of Veterans Affairs as follows: Services Australia was formerly the Department of Human Services. If your card is suspended because it is lost or stolen and the cards balance is less than $5, youwill not be able to transfer the remaining funds to another card. Find out more about Taxi Transport Subsidy Scheme. You can use the card at certain retailers topay for pre-booked NSW TrainLink regional trains and coaches, fuel and taxis. You can use your card for travel-related purchases Australia-wide. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. 0000004157 00000 n The expiry is date is printed on the front of the card. Opal is the smartcard ticketing system used to pay for travel on public transport in Sydney, the Blue Mountains, Central Coast, the Hunter and the Illawarra. $1.5 million for Main Street reconstruction in Lithgow, https://www.service.nsw.gov.au/regionalseniorstravel, $1.5 million boost for regional event funding, Landmark program secures more regional housing. When you have used the funds on your first card you will need to apply again from December 2020 for a 2021 card. Applications for the 2021 Seniors $250 Travel Card are now open. Help with using the Trip Planner or tell us how we can help. You should take the usual precautions for payment cards, including: Each card is valid for 14 months from the date it was issued. It is committed to protecting the privacy of customers personal information in accordance with privacy laws. When travelling within the Opal network, eligible seniors are entitled to use a Gold Senior/ Pensioner Opal card. The card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. Cards can be used at certain retailers to pay for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. The best way to find details about bus services in your region isusingthe Trip Planner to plan a specific trip. You can also look up a timetable or route mapandfindcontact details for local bus operators. Trips are usually booked and paid for via an app or over the phone. Find out about Opal orbook NSW TrainLink Regional train and coach services. Its made a huge impact on our community and Im glad it is set to continue for two more years, Mr Singh said. In the first box enter your card number. You can find your nearest Service NSW Service Centre location at service.nsw.gov.au. 3. If your card is lost or stolen, contact card services by phone or online to cancel your card within 24 hours. If so then just follow these steps: 1. Your authorised representativemust have either a: Your authorised representative can only apply on your behalf by visiting a service centreand providing: If you'vealready applied for your regional seniors travel card, your authorised representative can register to manage your card on your behalf by visiting a service centreor by sending an email. Tickets and fares for metro, train, bus, ferry, light rail and coach within Sydney and around NSW. Thats more than 691,000 since the card was launched. To check the balance of your card simply click on the relevant shop local program below. Authorised by J Lundy, National Party of Australia NSW, Level 2, 107 Pitt St, Sydney, NSW 2000. Most recipients choose to use them to buy petrol but they can also use them for bus and rail travel. Seniors are using their regional seniors travel card to pay for: Seniors can check their card balance or transaction history by phone or online. This is a $250 prepaid card to help ease the cost of travel. For example, the retailer was selling fuel under the supermarket code. MTA Training delivers innovative and flexible, industry focused training and prides itself on producing quality outcomes. Buses in some regional areas now have real-time location tracking, so with the right app youll always know how far away your bus is. The Regional Seniors Travel Card program will be trialed over two years 2020 and 2021. visit nswregionalseniors.cards (available from early-February 2020). A new card will arrive in the mail a couple of weeks later, it then has to be activated before use. Having an extra $250 in their pocket has made it easier for regional seniors to get to the shops and medical appointments and stay connected locally and with friends and family living in other parts of the State. Add a digital credential of your Seniors Card or Senior Savers Card to your Service NSW Mobile App View more. How to use public transport to get around Sydney and NSW. Find out about fares and ways to pay. Select to sign in using "Card Number and 4 Digit Passcode" 4. It takes around 10 business days to receive a card and PIN. 0000000756 00000 n Eligible seniors are entitled to $2.50 all day travel on regional buses with the Regional Excursion Daily ticket. Your Opal activity is a record of the transactions made with your Opal card. Use your BasicsCard number and phone PIN to check your balance at any time. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. Try to spend your $250 before the card expires. Transport for NSW takes the security and privacy of customer information very seriously. Regional Apprentice and University Student Travel Card. You can use the Trip Planner to plan a trip and get fare estimates and accessibility information. Increased funding will allow us to extend the card from 2022 to more seniors in the regions, including those eligible for the Age Pension and receiving either a Disability Support Pension or a Carer Payment from Services Australia.. Each $250 regional seniors travel card will expire after 12 months from the time it is issued. In 2022, the NSW Regional Seniors Travel Card will be available to those eligible for the Age Pension and receiving either a Disability Support Pension or a Carer Payment from Services Australia. Your account will be closed. To make travel easier and more affordable, eligible Australian seniors, pensioners and people with certain disabilities are entitled to discounted or free travel on public transport in NSW. NSW Seniors Cards are issued by the Department of Family and Community Services. Please note that Why Leave Town DOES NOT look after the, NSW Government Regional Seniors Travel Card, For more information call 0433 106 350 or email. 0000001352 00000 n We will email it to you every week as soon as it is released. With further distances to travel and fewer transport options, country seniors rely more heavily on their cars and fuel costs can add up, particularly for those on a fixed income. Fill out the form and send a scanned copy or photo of it tothe email on the form. If your card is not activated within 45 days, it willbecancelled. Download your copy here . Finding it hard to renew my travel card .What am I doing wrong ? 0000004271 00000 n The card is making it easier and more affordable for seniors to remain connected with family and friends. The following cards do not prove your eligibility for the Regional Seniors Travel Card: The Regional Seniors Travel Card is being provided to eligible seniors who live in areas where there are fewer public transport options. Each card is valid for a minimum of 12 months. Click on the button above that will take you to the check balance page. The cardholder selects credit (not savings or cheque) and enters their PIN. The NSW Government is not required to pay the outstanding balance. Pre-booked NSW TrainLink regional train and coach services, works in point-of-sale (POS) terminals that accept Visa, over the phone and online. Our Mobile Service Centres travel across NSW. Applications for 2023 close on 30 November 2023. You can use the travel card at certain retailers across Australia to pay for fuel, taxis and pre-booked NSW Trainlink Regional trains and coaches. Accessible travel on NSW TrainLink services. You have successfully joined our subscriber list. On 17 January 2022, application eligibility expanded to include seniors of Age Pension age who receive either a Disability Support Pension or Carer Payment from Services Australia. You can request to have any remaining balance transferred to a new card. 0%md *Dbc)y31QuSI |m);D_'tyIdI -.q-nx6 +w]b4[KT@ 5^u7> b97q}IJc5mg[CO}7g If you are physically unable to use regular public transport services because of a severe and permanent disability you may qualify for discounted taxi travel under the theTaxi Transport Subsidy Scheme. Help us improve your experience by taking a quick survey. Email us - media@newsofthearea.com.au. Plan your travel in NSW using the Trip Planner orapps, check timetables andtravel alerts and find information on stations, stops, wharves and how to get to events. To look up the details of a route including a map and download a PDF timetable of the scheduled routes times, you can look up your route on the Routes and timetables page. living in regional NSW outside Wollongong and Newcastle City Council boundaries. Contactless Card means a Card issued for The item or service youre trying to buy costs more than your card balance. Those eligible are aged pensioners and holders of Commonwealth Seniors Health Cards. The NSW Nationals in the state government have announced the hugely successful Regional Seniors Travel Card will be extended and expanded. Find out how to get a Gold Senior/Pensioner Opal card, Eligible seniors can apply on the Opal website, Eligible interstate seniors can use this form to apply. This includes merchant category codes for fuel 5983 and service stations (with or without ancillary services) 5541. Our strong economy means we can reinvest into services that make life more affordable and improve the wellbeing of our loved ones. Important information for Interstate Seniors before applying: Eligible seniors pay the Concession Sydney Airport station access fee when travelling with a Gold Opal card to or from the airport train stations. It is pre-loaded with $250 for you to pay for travel-related expenses. 0000002905 00000 n The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. The card will ease the cost of travel to access essential services, go to the shops or visit family and friends. The program is being trialled for two years, ending in 2021. The card will work at retailers or service providers using travel-related merchant category codes. APPLICATIONS for the NSW Regional Seniors Travel Card for 2022 have opened. Concessions are generally not available on private ferries, event shuttle buses, chartered buses and Great Southern Rail services. Applications for all seniors will open in late January 2020. Top up amounts of $10 for adult and $5 for child or concession are available when topping up online. Applications for 2023 close on 30 November 2023. Regional residents welcome transport relief boost. Regional seniors travel card Managing your card Applications for 2023 are now open Applications for 2023 close on 30 November 2023. Bus services run within and between most regional centres and towns throughout NSW. You can use the card at certain retailers to pay for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. If you do not reside in NSW, contact the applicable state government department in your home state or territory to apply for your Seniors Card. Travel training is a self-directed, practical learning program designed to build independence. Have your old card and pensioner or seniors card details on hand to apply. Where can I use my Regional Seniors Travel Card? Please try to make sure you spend your $250 before your card expires. In other areas pick-up and drop-off points may be nearby location such as shopping areas, healthcare precincts, public transport hubs and convenient meeting points in residential areas. Weve created this guide especially for seniors, pensioners and concession card holders living in regional areas of New South Wales who rely on public transport to get around, and who may need extra information and support navigating travel due to age, limited mobility or disability. If your card is not activated within 45 days, it will be cancelled. The card, which puts $250 in the pocket of eligible regional seniors, was initially promised for two years at the 2019 election. You'llneed to wait 24 hours before you can use your card again. If service station owners are not sure which merchant category code they are using they can check with their merchant acquirer or payments provider. You can use your card to pay for: Applications are now open, and close on November 20. It's worth it for your business. Some privately owned and operated services may offer other concessions at their own discretion. Become a NSW Seniors Card participating business and open your doors to over 1.9 million active, engaged and appreciative customers. Check your balance You can check your BasicsCard balance in several ways. 0000004382 00000 n The Regional Seniors Travel Card offers a $250 discount on fuel and taxis from participating providers in rural and regional NSW and pre-booked NSW TrainLink train and coach services. 218 0 obj <> endobj xref Deputy Premier and Minister for Regional NSW John Barilaro said seniors across NSW have benefited from the initial two-year travel card trial, with 337,500 cards issued in 2020 and more than 330,000 cards issued to regional seniors in 2021 so far. 0000003577 00000 n Applications will open in late January 2020. Any unused funds remaining on your card after the expiry date will not be recoverable. If calling is easier for you, contact our automated BasicsCard Balance Enquiry line. Click on the button above that will take you to the check balance page. You can register your regional seniors travel card on the card services website to: Note:If you wish to manage your 2023 regional seniors travel card on the card services website, you'll need to create a new login and username. Check the location schedule to see when we'll be in your area. Eligible seniors are entitled to $2.50 all day travel with the Country Pensioner Excursion ticket when booking on NSW TrainLink Regional services within NSW. Some Seniors Cards are not accepted. Governing Councillors and MTA NSW Management. No. Use the Trip Planner to plan your journey from A to B and it will automatically calculate the best way to complete the trip between location A and location B including the latest real time data, if available. Transport for NSW is administering the program and Service NSW and the banking partner are providing customer services directly to seniors. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); SUBSCRIBE for our FREE copy of the PAPER each week! 2. Reasons your transaction will be declined: You tried to use your card for non-travel related purchases. If you do not have your proof of entitlement card, you are required to pay for and travel with an Adult fare, or you may be fined for travelling on an invalid ticket. To obtain your balance for this card you need to ring 1800 569 070. To join the Why Leave Town Gift Card Program in your town and to encourage more people to shop local, simply find the program you would like to join by clicking on the drop down box below. You can check your balance over the phone. Please note: In remote areas a mixed business may be the closest place that seniors can buy fuel. If youre tech savvy, try using a travel planning app. Thank you for your time, we are getting the age pension from July 2022 how do we get the petrol $500.00 card/. The Regional Seniors Travel Card is a $250 prepaid Visa card designed to ease the burden of travel costs for eligible seniors in rural, regional and remote areas.. Deputy Premier and Minister for Regional NSW John Barilaro said seniors across NSW have benefited from the initial two-year travel card trial, with 337,500 cards issued in 2020 and more than 330,000 cards issued to regional seniors . My son is only 54 but on a disability pension (Blind), has a car which a support worker drives enabling my son to access the community. I want to know about your petrol distribution price regard eric. Transport for NSW recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of Country. To find out if On Demand public transport services are available in your area, visittransportnsw.info/on-demand. Fares. Deputy Premier and Minister for Regional NSW Paul Toole said the Regional Seniors Travel Card has been an overwhelming success. Living in regional NSW is rewarding in so many ways, but every day we struggle with the tyranny of distance, Mr Barilaro said. Help with using the Trip Planner or tell us how we can help. Weve been reviewing the schemes that support people with disability and carers to ensure they meet the needs of those in the regions, including investing in community transport and a new smart card for the Taxi Transport Subsidy Scheme. When travelling interstate on NSW TrainLink Regional services (entitlements vary from state to state). All Regional trains are air-conditioned for your comfort and offer both Economy and First Class seating. Service accessibility is improving all the time as we upgrade transport services, vehicles, facilities and onboard technology. Just ring 13 77 88 and all will be revealed. Authorised by J Lundy, National Party of Australia NSW, Level 2, 107 Pitt St, Sydney, NSW 2000. https://www.nswnationals.org.au/wp-content/uploads/2019/07/NATNSW1903_REV2_ONLINE_WEB.mp4. Every train has a buffet car which serves food and drinks including snacks, hot meals and alcoholic beverages (subject to operating hours). Oh! In an effort to ease one of the most significant expenses for seniors living in regional, rural and remote areas of NSW, eligible residents will now be able to apply for a $250 Regional Seniors Travel Card. If you have a Seniors Card issued by any Australian state or territory, you are entitled to concession fares on public transport in NSW. In 2020, 337,500 Regional Seniors Travel cards were issued. Once youve activated your card, it will be ready to use. Applications for 2023 are now open. Storm and flood support . 7 PDS means this product disclosure statement. The expiry date is available on the front of the card. Regional senior travel cards donot work at ATMs. To find out more and apply for the Regional Seniors Travel Card, visit the Service NSW website. At this point a drop down box will appear. Phone us - (02) 4981 8882. You can search for Community Transport in your area and find contact details for your local operator online. The regional seniors travel card program is available for a 4-year trial period (2020-2023). We know these groups would also like to be eligible for the Regional Seniors Travel Card and were pleased to be able to make that happen as part of the next phase of this program.. $ 250 before your card for non-travel related purchases are not sure which merchant category.. It then has to service nsw regional seniors travel card balance check activated before use Number and phone PIN to check your balance you can search Community... They can check with their merchant acquirer or payments provider, NSW 2000 information! Age pension from July 2022 how do we get the petrol $ card/... May be the closest place that Seniors can buy fuel will ease cost... Be revealed your nearest Service NSW Mobile app View more certain retailers pay. Coach services or route mapandfindcontact details for local bus operators have announced the successful... Balance in several ways using the Trip Planner or tell us how we can help schedule to see we... Around Sydney and around NSW payments provider Centre location at service.nsw.gov.au a 2021.. The Department of family and friends it is committed to protecting the privacy of customers personal in! Make life more affordable for Seniors to remain connected with family and.... Services in your area, visittransportnsw.info/on-demand if you are unsure then please check location..., ending in 2021 at any time category code they are using they can check your balance this... Huge impact on our Community and Im glad it is committed to protecting the privacy of customers personal information accordance! Receive a card issued for the Regional Seniors travel card Managing your card expires the security and of! You can use the Trip Planner or tell us how we can into... You will need to ring 1800 569 070 2020, 337,500 Regional Seniors travel card will! Timetable or route mapandfindcontact details for your business travel to access essential services, vehicles, facilities and onboard.... I use my Regional Seniors travel card.What am I doing wrong strong economy we! Has been an overwhelming success category code in 2020, 337,500 Regional Seniors travel card.What am doing... To check your balance you can also look up a timetable or route mapandfindcontact details for bus! Participating business and open your doors to over 1.9 million active, engaged appreciative! `` funds expiry '' Managing your card is making it easier and more affordable and improve wellbeing... All Seniors will open in late January 2020 is not activated within 45 days, will... In 2021 all day travel on Regional buses with the Regional Seniors travel cards were issued buy petrol but can., we are getting the age pension from July 2022 how do we get the petrol $ 500.00 card/ about! With the Regional Seniors travel card for travel-related purchases Australia-wide then please the., visit the Service NSW Mobile app View more innovative and flexible, focused. To make sure you spend your $ 250 travel card.What am doing! Send a scanned copy or photo of it tothe email on the front of the card will work at or. 12 months card will arrive in the state Government have announced the hugely successful Seniors... N the expiry date will not be recoverable mail a couple of weeks later, it then has be. Will open in late January 2020 when topping up online local operator online discretion. Improve your experience by taking a quick survey or online to cancel your card balance bus.... 2019 election commitment by the Department of family and Community services will be to! Opal card and onboard technology for Regional NSW Paul Toole said the Regional Seniors card... Ferries, event shuttle buses, chartered buses and Great Southern rail services and of! Participating business and open your doors to over 1.9 million active, engaged and appreciative customers transport for takes! The next time I comment period ( 2020-2023 ) the phone but they can also use them to costs. Are available in your area and find contact details for your comfort and offer economy... May be the closest place that Seniors can buy fuel Seniors have signed up the... Balance in several ways is valid for a minimum of 12 months a Seniors card participating business and your. The banking partner are providing customer services directly service nsw regional seniors travel card balance check Seniors card or Senior Savers card to for! And am 83 Senior/ Pensioner Opal card transport to get around Sydney and around.... Within 24 hours button above that will take you to pay for NSW... Timetable or route mapandfindcontact details for your business ( 2020-2023 ) n Applications open... Also look up a timetable or route mapandfindcontact details for local bus operators for! Fuel and taxis designed to build independence arrive in the mail a couple of weeks later, will! Level 2, 107 Pitt St, Sydney, NSW 2000 the service nsw regional seniors travel card balance check pension from July how! 13 77 88 and all will be declined: you tried to use public transport services go. Make sure you spend your $ 250 before the card will arrive in the pockets Seniors... And Great Southern rail services operated services may offer other concessions at their discretion... Card to help ease the cost of travel to ring 1800 569 070 have your old and! And PIN a Gold Senior/ Pensioner Opal card buses, chartered buses Great. You, contact our automated BasicsCard balance Enquiry line be revealed the transactions made with your Opal card apply... By the NSW Nationals in the pockets of Seniors across NSW our loved ones work at or. And rail travel PIN to check the date that is on the button above that will take to. 12 months 691,000 since the card at certain retailers topay for pre-booked NSW Regional! Putting extra cash in the pockets of Seniors across NSW open your doors to over 1.9 million active, and... ) and enters their PIN # x27 ; s worth it for your local operator.! Election commitment by the Department of family and friends around 10 business days to receive card! I doing wrong ready to use your card for non-travel related purchases card program will declined. Out if on Demand public transport services are available in your area,.! That is on the front of the transactions made with your Opal activity is a record of the will... It to you every week as soon as it is committed to the! Station owners are not sure which merchant category code they are using they can check your balance... Click on the button above that will take you to the check balance page signed up for item... Service Centre location at service.nsw.gov.au item or Service providers using travel-related merchant category code they are they... Use public transport services are available when topping up online use at certain retailers topay for pre-booked NSW TrainLink services... Nsw is administering the program and Service stations ( with or without services. Shops or visit family and Community services successful Regional Seniors travel card was launched down box will.... Concessions at their own discretion by taking a quick survey services directly to Seniors,.. Nsw recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of Country was!: Applications are now open Applications for the next time I comment child or concession are available when topping online... Travel to access essential services, go to the check balance page days. Any unused funds remaining on your card for 2022 have opened for travel-related purchases Australia-wide Community transport in your isusingthe... Health cards information very seriously areas a mixed business may be the place! Enters their PIN of Country light rail and coach within Sydney and around NSW not sure which category! Mr Singh said Seniors cards are issued by the Department of family and friends with $ 250 you. Card.What am I doing wrong operator online other concessions at their own.... Merchant acquirer or payments provider required to pay for travel-related expenses 0000000756 00000 n Applications will in. Doors to over 1.9 million active, engaged and appreciative customers use Regional. Email on the back of your Seniors card participating business and open your doors to over million... A card and PIN it then has to be activated before use the best to! Business days to receive a card and Pensioner or Seniors card details on hand to apply ready... And prides itself on producing quality outcomes is available on private ferries, event shuttle buses, buses. Itself on producing quality outcomes contactless card means service nsw regional seniors travel card balance check card issued for the 2021 Seniors 250! Visit the Service NSW Service Centre location at service.nsw.gov.au your business air-conditioned for your local operator online has an! For travel-related expenses Toole said the Regional Seniors travel card or without ancillary services ) 5541 if is... Can buy fuel your comfort and offer both economy and first Class seating 2022. Savvy, try using a travel planning app affordable for Seniors to remain connected with family friends. For the item or Service providers using travel-related merchant category code they are using they can check with merchant... Program and Service stations ( with or without ancillary services ) 5541 also. Selects credit ( not savings or cheque ) and enters their PIN in the mail a couple of weeks,! The banking partner are providing customer services directly to Seniors merchant category code balance can. Pin to check your balance for service nsw regional seniors travel card balance check card you will need to ring 1800 569.... Out if on Demand public transport services, vehicles, facilities and onboard technology Service accessibility is improving all time... Want to know about your petrol distribution price regard eric distribution price eric! For you service nsw regional seniors travel card balance check pay for pre-booked NSW TrainLink Regional trains and coaches, fuel and taxis but can! Air-Conditioned for your time, we are getting the age pension from 2022...

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