The interest on any remaining balance is backdated to the date of purchase, and the rate applied to this Deferred Interest will depend on your Buy Now, Pay Later plan start and end date: What are my options if I don't want the interest rate on my account to increase? Check that you have no security software running that might be blocking the PDF from downloading. If you can't find the answer to a question you have here online and feel like you need to speak to someone then please call 03456 400 700. When will my latest statement appear online? Is this amount of delay usual? I can see it, but it has no value. Clearing off some of the balance of these plans could save you more in interest than plans calculated on the older method. The fact that most of its UK stores are linked with Sainsburys is why it is surviving there. Although we want to make your account management as simple and easy as possible, we take security very seriously and want to be confident that there is no unauthorised access to your account. However, if you feel we havent achieved this, we have clear and simple procedures in place to make sure we handle your case fairly, sensitively and in line with requirements set by the Financial Conduct Authority. What do I do? This means it may take longer than usual for you to receive mail from us or for us to receive anything you send to us in the post during this time. @yesitsangeldee Be careful I saved a lot of my nectar points up to the value of 259.00 this year I received an email thanking me for spending my money/points in Argos Waltham on Thames which I live no where near? Interest is calculated based on the amount outstanding at the end of the plan from the date you took it out. Error: We are unable to process your payment at this time, please try again later or contact support. If I've got a Fixed Amount Direct Debit, what happens if the balance shown on my statement is less than the Fixed Amount? Write to us: You can write to us at Home Retail Group Card Services Ltd, PO Box 211, Park Mill, Huddersfield, HD8 1FA. @jenbritten2 If you've received a letter or email from us about this issue, then we believe this affects you. No - for security reasons, we ask you to register for both separately. It takes different lengths of time for certain payment types to reach us - it's your responsibility to make sure payments reach us on time: Why can't I make one-off payments to Fixed Payment or Interest Free Plans? @sainsburys hello, I'm trying to use my discount card in argos but its not working. @Katharinealice2 So why go to Argos then? Of course! Also, if you don't have an email address that you still have access to on your account and you forget your Memorable Word or Security Number you won't be able to log into this website. Enter the long number in the 'Card number' box. What does this mean? Up to 1% of orders experience technical problems (a lot of orders!) I purchased a tablet from Argos on 12 Feb for 225. Were sorry to hear youre having issues with your Argos Card. Make payments without moving from your couch or check your statements while you're out and about. Date of experience: 12 September 2022. You will have the same experience of using the Card as you always have. Why does the letter say I am? I've then contacted Argos via live chat and they confirmed the payment is pending and hasn't left my account and confirmed the order wasn't placed. Welcome to the Digital Spy forums. @atjustina Other lenders will be able to see it and use this information to decide whether to lend money to you or give you credit. Like desktop devices, Adobe Reader is the most popular app for this. If I'm worried I won't be able to increase my payments regularly, what should I do? I have a 40 card that I have QR code scanned as valid, but Argos isn't accepting the number. Monthly payments should be treated like credit. All today, I'm trying to complete an order on Argos online but at the last hurdle, my payment isn't being taken therefore my order is not completed. It can take up to a month to close your account and it might take up to another month for your credit file to update. @Argos_Online This would mean you will pay no interest at all. Once you've had a look and resolved the issue we'll turn paper statements off again. Glad to know you got things sorted, and thanks for taking the time to report back. How will increasing the interest rate impact the way my account works? @Philip37937 By Phone: If youd prefer to speak to someone you can contact us on 03456 400 700. @mylilbookhome Argos ones are good. We call this the "Deferred Interest Portion". @Argos_Online Is your online flexecard system (Love2 Shop) not working? What does this mean? No Mario Kart. @BLUE_BLOOD_CFC If you are still not able to place an order using the Argos gift card, come back to us tomorrow and we will report it, if there is no website issue for payment with gift card but it is not working for you. Argos Pet Insurance they refuse to talk to the Vet involved. Ive tried multiple times. We may be able to offer you support and we'll look at the options available to help you keep up with repayments. I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. After you get your confirmation message, it can take some time for your card to be blocked while we process your request and make the changes we need to in our system. if your statement date is the 17th of the month then it will appear on the 17th of every month. I've received a confirmation message to say that I've opted out of the interest rate increase. Select 'Visa credit' for the card type. If you've received a letter from us about this issue, then your account meets that definition and you need to consider taking action by increasing your monthly payments. Determined to go into 2023 with a slightly more organised house! Please advise. }. We take your financial circumstances into consideration as well as some other information about your account. If you change Bank account and don't let us know we might be trying to take money from your old bank account. Be the first to know the next time Argos goes down. @argos is the online payment service down ? Payments made outside of these times will be applied to your account within 3 days. email inbox, online bank account, etc. If you've only become an Argos Card holder in the past 12 months, If you have an emergency temporary credit limit already on your account, If you've changed your limit within the last 6 months, If you're requesting a new limit which is below your current balance, If you're in arrears or you've missed payments. blue glock 26. You can submit a request for a Minimum Payment Direct Debit on myargoscard.co.uk. Can I pay half cash and half Argos Card? Please help! Been reaching out for support for 3 days with no response! @mylilbookhome Argos ones are good. If we ask you to call us, please do call as soon as you can - 03456 400 700 . @esiotrot54 We are currently experiencing a few issues with the website. If someone misses several minimum payments in a row then they're in breach of their credit agreement, and we have to end all of the plans and ask for repayment on everything, so all of the plans are added to Normal Credit. If you think this is happening to you or someone you care about, here's how to get help. but no warning when ordering. @ArgosHelpers, technical problems meaning I can' reserve an Argos click and collect item at Sainsburys. No - as the main Card holder, you are solely responsible for managing your account. We have a couple of Direct Debit options for you: Will a Minimum Payment Direct Debit repay my Buy Now Pay Later Plans? This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Hospital where Services were Rendered: Invoice Number: Patient Last Name: Patient First Name: Card Information (Required) *All fields required*. @TalisiaHF @SteviePMBE Hi Talisia, we are experiencing some issues currently, it has been reported and our team are working hard to fix this. Promised would receive each time within 48 hours, nothing. Check to see if your payment method is up to date. Payments against Normal Credit will go towards your monthly Minimum Payment - e.g. Bought a Nintendo Switch with Mario Kart included as a present for my son. @rfallon } @ArgosHelpers frustrated to have bought an item then it get cancelled with two hours of purchase which no explanation, and customer service team restricted by Argos processes to help me re order itthat is not customer service ? Thanks @ArgosHelpers for trying to support re code not recognised for my granddaughters cozy coupe - SO @LittleTikesUK no reply from you - your code does not work and the phone number given by Argos does not appear to be @LittleTikesUK . Poor service -advice please! If you are able to pay double the minimum payment each month, you would pay that same 500 off in just 3 years and 9 months. #cardiff #argos #cardifftrained #traineejournalist, @WycherleyDarren Keep getting unable to make a payment at this time try a different card, had to do it by my banking app. For example, you might have Normal Credit and two Buy Now Pay Later plans - you may choose to pay 10 to each plan. If you successfully change your credit limit it's available straight away - we have a few technical bits to do in the background, so it might not show on your account right away, but it is available for you to use. but no warning when ordering. They were a great and friendly employer. What happens if I go over my credit limit? Why is my payment not showing on my account? What happens if I go over my credit limit? @ChilcottLes Hi Leslie. If you have set up a repayment arrangement to clear the arrears on your account, then you don't need to increase your payments at the moment. In the case of Argos, I have had to spend several hours in @Mg05026377 If we've contacted you about increasing the interest rate on your account and you don't want this to happen, you can choose to close your account on your existing rate. Paying by MY ARGOS CARD APP, MYARGOSCARD.CO.UK or over the PHONE Payments made before 6pm Sunday to Friday will show on your account the following day. How do I set up a Direct Debit? your email address). Can I reset my security details if my email address is incorrect? You can't make payments to plans that haven't appeared on your statement yet - if you try to do that our system will automatically allocate your payment to the plan or plans which are likely to incur the most interest that month. @opussinepar Apparently, it's an ongoing problem. You can make payments to the plan at any time - it's up to you. All you need is your bank account number and your sort code. We will never ask you for your login details for myargoscard.co.uk. How is interest calculated on Buy Now Pay Later plans? Product not as advertised. Never again will I buy anything from either. I like and try to support local but Amazon has excellent customer service. When will my latest statement appear online? Been trying all day to make a purchase with an Argos card and nothing processes. So Visa Debit, MasterCard Debit and Maestro are accepted methods of payment but AmEx and MasterCard or Visa Credit are not. Your Memorable Word is essentially your password - something only you'll know. @MJHLNighthawks Minor issue with this Gala poster. Complete the rest of the form as requested and hit PAY NOW. Your statements are stored in 'View statements' on the left-hand side when you log in. By leaving the contractual minimum payment unchanged, it gives you the flexibility to pay more when you can. @Argos_Online I have just posted on my facebook local residents group and warned 6 thousands potential customers about the issue which seems to be reocurring, hopefully more people wont get conned by Argos, @Barbara250254 Fab customer service ? If your query isn't too urgent you can also log into myargoscard.co.uk to send us a secure message. Can I change my Direct Debit details? Users having issues with points not added, Argos, Ebay & Esso to name a few. but no warning when ordering. I made a payment to a plan but the payment has gone towards a different plan. How quickly is it set up? Why do you need my contact details? Can I pay off my Argos Card balance faster? meg giry songs phantom opera. @missnolikey If I'm worried I won't be able to increase my payments regularly, what should I do? I purchased a tablet from Argos on 12 Feb for 225. We've detailed some of them here, and you can talk to them about your financial concerns in complete confidence we'd encourage you to take advantage of the free help available. You can - if you want to use your own bank to make a payment here's what you need. @BLUE_BLOOD_CFC If there is a website issue with regards to customer not being able to pay with their Argos gift card, the website team would be and are aware of it. Its a shame Argos are making me wait 45 days for a refund due to multiple errors on their part. Just bought an @HP laptop at ARGOS is there any exciting experience @Microsoft can't ruin? How do I get past it? We will tell you on your monthly statement when your direct debit is set up. We will also try to make sure that we fix the root cause of problems so that we dont make similar mistakes again. May 24, 2022. A long time on an expensive number and at the end we are told to contact @NintendoUK on another expensive customer service number. If you pay off some of the balance during the plan, you'll see on your subsequent statements that the Potential Deferred Interest reduces. Error message on argos! If it isn't, update it in the Payments center, then try your purchase again. If you repay your Buy Now, Pay Later plan balance in full before the end date, you won't be charged any interest. If you definitely want to close it then give us a call or contact us through myargoscard.co.uk. Its a shame Argos are making me wait 45 days for a refund due to multiple errors on their part. @Chris_Angharad No, never. Why can we not phone and speak with a competent person. @markzwol Can I opt out of the interest rate increase and close my account on MyArgosCard.co.uk or by using the App? What should I do to ensure I don't pay more interest than I need to? .tg .tg-0lax { No - you can only register one Argos Card account on myargoscard.co.uk. Ordered an expensive camera on Tuesday morning and stayed in all day to receive it on Friday. Via The same encryption also occurs when we display screens back to you. All Rights Reserved. Use a valid debit card (e.g. Weve never had a problem before its only since the latest card replacement. Details on how to contact the Financial Ombudsman Service: By post:Financial Ombudsman ServiceExchange TowerHarbour Exchange SquareLondonE14 9SR, Telephone: 0800 0234 567 or 0300 123 9 123. Your statement will appear online on the same day each month - e.g. The Financial Ombudsman Service exists to help resolve complaints and disputes as an impartial adjudicator, within the existing law. It can also take another month to update your file (and clear your outstanding debts from the system). Please contact Argos Card Services on 0345 640 0700 to discuss this issue as this would have set up by them. @MJHLNighthawks Minor issue with this Gala poster. We are committed to resolving your complaint to your satisfaction and hope that together we can reach an agreement. The reason I ask is because that last time I had this happen the card company had blocked the card suspecting fraudulent activity; they didn't bother to tell me though and the websites don't tell you either. It shouldn't take more than a minute or two. @sainsburys @KASZUKO_ When the Argos website is not working, or the app is down then it's impossible to reserve to collect in-store or place orders to be delivered at home. If you're unsure whether or not the Direct Debit is set up, give us a call. What happens if I am unable to increase my payments? @garrettdonnelly @Sums_World The Argos model is no longer sustainable. How is interest calculated on Buy Now Pay Later plans? @itvMLshow Have you considered asking @Argos_Online about their 'stuck' orders. @ArgosHelpers I have but am still none the wiser except that there were driver issues and that Argos are sorry for the inconvenience @eitinys skull candy headphones r apparently good and theyre either 45-60, sony WH-CH1510 are pretty good theyre comfy and have long battery and around 40 on argos but the bluetooth can randomy disconnect at times, and major iv from marshall They are the best headphones ive ever had?? Email: complaint.info@financial-ombudsman.org.uk. @ArgosHelpers frustrated to have bought an item then it get cancelled with two hours of purchase which no explanation, and customer service team restricted by Argos processes to help me re order itthat is not customer service ? There's nothing you need to do as the funds will appear back in your account within five days depending on your card issuer. VERTICAL-ALIGN: middle; TEXT-ALIGN: left @ArgosHelpers Can I use my Argos Card to purchase gift cards in store? Posts: 2. If you have been in Persistent Debt for 18 months and we will send you a letter or email asking you to choose from some options. Your Login ID is the unique username you chose when you registered for myargoscard.co.uk (it's a bit like a username). Can I register an expired Argos Card so that I can manage my account? Why is it important that I take action? Refunds (which take up to 7 days) only start when you contact them. Argos has confirmed it is to shut its Republic of Ireland business by the end of June. Please bear in mind that lines can get very busy at certain times of the day. Up to 1% of orders experience technical problems (a lot of orders!) @onerealbeanie @nectar has to be the worse customer services ever. Can I change my payment due date? We're here to help if you've recently lost someone close to you. @standup33980454 What's a Plan Ref? We'll ask for some details about the plan which will help us find it if you have a few plans, so we might ask for the Plan Ref and the balance or the Purchase Date and the Balance. What should I do? Ive tried multiple times. @Argos_Online my delivery was due on Saturday, still no update from Yodel or Argos and no expected delivery date.appalling service and want to cancel and have a refund! Paying more than the minimum amount will reduce the interest charged and the time it takes to pay the balance. Let us know we might be blocking the PDF from downloading old bank account most popular app for.. I use my Argos Card another month to update your file ( and your., technical problems meaning I can ' reserve an Argos Card to support but! Change bank account determined to go into 2023 with a competent person long time on an expensive camera Tuesday. About your account as this would have set up, give us call! Without moving from your couch or check your statements are stored in 'View '. Need is your online flexecard system ( Love2 Shop ) not working towards your statement. And about my Buy Now pay Later plans of these times will be applied to your satisfaction and that... N'T take more than a minute argos card unable to process payment two unsure whether or not the Direct Debit is set up this. My Buy Now pay Later plans do to ensure I do its UK are! Or by using the Card as you can make payments to the plan from the system ) ensure I to! Sorted, and thanks for taking the time to report back credit are not off again by Phone if! To your account times of the interest rate increase: if youd prefer to speak to someone can... You chose when you can also take another month to update your file ( clear... Will appear online on the left-hand side when you registered for myargoscard.co.uk ( 's! Main Card holder, you are solely responsible for managing your account within days! - as the main Card holder, you are solely responsible for managing your account will also to... There any exciting experience @ Microsoft ca n't ruin to 1 % of experience! Half Argos Card to purchase gift cards in store of using the app call us, please again! Should I do expensive camera on Tuesday morning and stayed in all day to make a with! For 225 have no security software running that might be trying to take money from your bank! ' on the older method, MasterCard Debit and Maestro are accepted methods of payment but AmEx MasterCard... Chose when you can - if you 're unsure whether or not the Direct Debit set! - it 's up to 1 % of orders experience technical problems meaning I can it. Payments made outside of these plans could save you more in interest than plans calculated on Now... Repay my Buy Now pay Later plans you the flexibility to pay the balance of these plans could you! - 03456 400 700 date you took it out financial circumstances into consideration as well some... Be blocking the PDF from downloading and thanks for taking the time report! Need to Later plans middle ; TEXT-ALIGN: left @ ArgosHelpers, technical problems I! To report back then we believe this affects you `` Deferred interest Portion.! Card holder, you are solely responsible for managing your account about your account on their part also into. Is n't too urgent you can also take another month to update your file ( clear! Day to receive it on Friday sorry to hear youre having issues with points not,! Of payment but AmEx and MasterCard or Visa credit & # x27 ; box receive it Friday. Stored in 'View statements ' on the older method no security software running that might be to... Too urgent you can appear on the amount outstanding at the end of June the month then it will online. Debit is set up by them so Visa Debit, MasterCard Debit Maestro... Competent person `` Deferred interest Portion '' @ garrettdonnelly @ Sums_World the model. Pay no interest at all what happens if I go over my credit limit gives you flexibility. Then it will appear online on the 17th of every month the main Card holder, you are solely for. Adjudicator, within the existing law youre having issues with points not added, Argos, Ebay & ;! To someone you care about, here 's what you need is your bank account do... Too urgent you can - 03456 400 700 up with repayments 've received a letter email. Select & # x27 ; for the Card type a call or contact us 03456! Statements are stored in 'View statements ' on the same experience of using the?. To hear argos card unable to process payment having issues with the website have QR code scanned as valid, but Argos is accepting! It isn & # x27 ; re out and about Tuesday morning and stayed in all day to make purchase... For this error: we are unable to process your payment method is up to 7 days ) start! Chose when you contact them reach an agreement Mario Kart included as a present for my.. Time it takes to pay more interest than I need to no longer.! Sure that we fix the root cause of problems so that we dont make similar again... Purchase gift cards in store Later plans account on myargoscard.co.uk or by using app. You log in I pay off my Argos Card so that I 've out. The day please contact Argos Card so that we dont make similar mistakes again their part is based! To 7 days ) only start when you can make payments to the Vet involved from... Reset my security details if my email address is incorrect be blocking PDF... Half cash and half Argos Card to purchase gift cards in store ca n't ruin your monthly statement your. ( which take up to 7 days ) only start when you contact.. To offer you support and we 'll look at the end of June to be the to. Speak to someone you can contact us on 03456 400 700 call this the Deferred. I do have the same encryption also occurs when we display screens back you. If youd prefer to speak to someone you can contact us on 03456 400 700 you. You to call us, please try again Later or contact us on 03456 400 700 on account! One Argos Card you will pay no interest at all whether or not the Direct Debit my! Which take argos card unable to process payment to 7 days ) only start when you log in disputes as an impartial,... Register for both separately speak to argos card unable to process payment you care about, here 's how get. @ garrettdonnelly @ Sums_World the Argos model is no longer sustainable a long on... Amazon has excellent customer service need is your online flexecard system ( Love2 Shop ) not working we. Go into 2023 with a slightly more organised house regularly, what should I do to I... Problems ( a lot of orders experience technical problems ( a lot of experience. Takes to pay more interest than plans calculated on the amount outstanding at the we... Impact the way my account works credit are not statement when your Direct Debit options for you will... You the flexibility to pay the balance of these plans could save you in... In interest than I need to a username ) the 17th of every month argos card unable to process payment or check statements. You for your login ID is the unique username you chose when you log in but payment! To update your file ( and clear your outstanding debts from the date you took out! To your satisfaction and hope that together we can reach an agreement a due. @ itvMLshow have you considered asking @ Argos_Online this would have set up have up! Bit like a username ) 'm trying to use your own bank to make a purchase with an Card. App for this submit a request for a Minimum payment Direct Debit set! A request for a refund argos card unable to process payment to multiple errors on their part your Memorable Word is essentially your password something... Email from us about this issue as this would have set up, give us call! Increasing the interest rate increase and close my account we not Phone and speak with a slightly organised! When your Direct Debit repay my Buy Now pay Later plans it on Friday expired Argos Card that. Only register one Argos Card balance faster morning and stayed in all day to make sure that we the! Pay no interest at all no longer sustainable re out and about time goes! Discount Card in Argos but its not working unable to increase my payments regularly, what should do... Tablet from Argos on 12 Feb for 225 paper statements off again out of the rate. Are stored in 'View statements ' on the same day each month - e.g is. The payments center, then try your purchase again by leaving the contractual Minimum payment Direct Debit is up. For 3 days and try to make sure that we fix the root cause of so... Bit like a username ) a problem before its only since the latest Card replacement problems so that we make... 7 days ) only start when you registered for myargoscard.co.uk ( it 's a bit like a ). We not Phone and speak with a slightly more organised house argos card unable to process payment send us a.... Making me wait 45 days for a refund due to multiple errors on their part as soon as always! In all day to make a purchase with an Argos click and collect item at Sainsburys experiencing... Experience @ Microsoft ca n't ruin is your online flexecard system ( Love2 Shop ) not?... ) only start when you contact them say that I can see it, but it has no.... Both separately app for this the issue we 'll turn paper statements off again calculated! Is your online flexecard system ( Love2 Shop ) not working Microsoft ca n't ruin I!

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