Privacy Policy

We may obtain personal data including name, address, phone numbers, e-mail address, other electronic identifiers, title, IP address, company details, and other information provided by you in accordance with this policy and with Data Protection Law. We may also obtain similar information from other sources such as third parties, or when you sign up to or attend events or otherwise engage with the business.

We use personal data for the purposes for which it was provided to us as expressed at the point of collection or as is obvious in the context of collection. Typically, information is collected by us to:

• Register on our site or for events or training

• Schedule appointments using our appointment booking platform

• Communicate with you for marketing purposes and related analytics

• Provide newsletters to which you have subscribed

• Provide requested information or materials

• Review and consider curriculum vitae

• Improve our website and provide a personalised experience

• Carry out general administrative purposes in our legitimate business interests, including contract communications, invoicing, payment processing (including via third parties), and spam monitoring

• Assist government bodies or other competent authorities relating to public health requirements

The legal basis for processing this data is Healthcare Direct’s legitimate interest in promoting its services and recruiting staff.

The legal basis for processing personal data associated with our appointment booking platform is your consent. Some data may also be processed for reasons of public interest, including public health.

Your data may also be used for system maintenance, logging, diagnostics, or website optimisation.

Healthcare Direct does not obtain personal data for distribution or sale to third parties for consumer marketing purposes.

Healthcare Direct takes all reasonable measures to protect your personal information. Your personal data may be transferred to third-party service providers who process information on Healthcare Direct’s behalf, including IT services, website hosting, data analysis, anti-spam services, data back-up, security and storage providers.

We may also disclose personal information to law enforcement, regulatory bodies, government agencies or other third parties where legally required.

Some personal data may be stored outside the European Economic Area. Where this occurs, Healthcare Direct ensures appropriate safeguards are in place, including:

• EU Commission-approved contractual clauses for international data transfers

• Reliance on recognised frameworks such as the EU–US Privacy Shield where applicable

Healthcare Direct applies appropriate technical and organisational security measures to protect personal data from unauthorised access, disclosure, alteration or destruction. All third-party service providers are contractually required to maintain equivalent security standards.

Under GDPR, you have the following rights (subject to certain conditions):

• Right of access

• Right to rectification

• Right to erasure (right to be forgotten)

• Right to restrict or object to processing

• Right to data portability

You may also lodge a complaint with the Irish Data Protection Commission.

You may unsubscribe from our mailing lists at any time using the unsubscribe link in communications or by contacting: info.hcd@healthcaredirect.ie

Healthcare Direct retains personal data only for as long as necessary for the purposes for which it was collected or as required by law.

Healthcare Direct does not knowingly collect personal information from children under the age of 16 and does not market services directly to children. Parents and guardians are encouraged to supervise children’s online activity.

Healthcare Direct does not use personal data for automated decision-making or profiling.

Our website uses only temporary session cookies to enhance navigation. Disabling cookies will not affect site functionality. Browser help sections provide guidance on cookie controls.

Healthcare Direct reserves the right to update this Privacy Policy at any time. Changes will be published on this page with an updated revision date.

Updated: 18 December 2025